Terms and Conditions

Definitions

For the purposes of this Disclaimer:

“Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to STANLEY ONE STOP SOLUTION SDN. BHD.
“Goods” refers to the items offered for sale on the Service.
“Orders” means a request by You to purchase Goods from Us.
“Service” refers to STANLEY ONE STOP SOLUTION SDN. BHD., accessible from https://stanleyonestop.online/
“You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.


1. Introduction

These Terms and Conditions govern the use of our Service and the purchase of Goods offered by the Company. By accessing or using our Service, You agree to be bound by these Terms. If You do not agree, You may not access or use the Service.


2. Eligibility

By placing an Order with the Company, You confirm that:

  • You are legally capable of entering into binding contracts.
  • You are at least 18 years of age or have the consent of a parent/guardian.
  • You will provide accurate and complete information for all Orders.


3. Orders

3.1 All Orders placed through the Service are subject to acceptance and availability.
3.2 The Company reserves the right to refuse or cancel any Order if fraudulent, unauthorized, or in violation of these Terms.
3.3 Once an Order is confirmed, You will receive an email acknowledgment with details of the Goods purchased.


4. Pricing and Payment

4.1 Prices of Goods displayed on the Service are final and in Malaysian Ringgit (MYR).
4.2 Payment must be made in full at the time of purchase using the available payment methods provided on the Service.
4.3 The Company reserves the right to adjust prices without prior notice, but such changes will not affect confirmed Orders.


5. Shipping and Delivery

5.1 The Company currently only ships within Malaysia. International shipping is not available.
5.2 All Orders qualify for free shipping, with an estimated delivery time of seven (7) business days.
5.3 Overnight delivery is not available. Delivery timelines are estimates and may vary due to unforeseen delays.


6. Returns, Refunds and Cancellations

6.1 Customers may return Goods within thirty (30) days from the date of delivery, subject to the Return & Refund Policy published on the Service.
6.2 Orders may be cancelled within twelve (12) hours of placement. After this period, cancellations are not guaranteed as processing may have begun.
6.3 Refunds, where applicable, will be processed using the original method of payment.


7. Use of Goods

7.1 All Goods provided by the Company are intended for personal use in elderly support, mobility, and back support purposes.
7.2 Customers are responsible for ensuring proper usage of the Goods in accordance with provided instructions.
7.3 The Company shall not be liable for misuse, negligence, or modifications of Goods by the Customer.


8. Intellectual Property

8.1 All content on the Service, including but not limited to text, graphics, logos, images, and software, remains the property of the Company.
8.2 Unauthorized reproduction, distribution, or use of any materials from the Service is strictly prohibited.


9. Limitation of Liability

9.1 The Company will not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use the Goods or the Service.
9.2 To the fullest extent permitted by law, the Company’s liability shall be limited to the purchase price of the Goods in question.


10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.


11. Amendments

The Company reserves the right to update, modify, or replace any part of these Terms at any time. Changes will be posted on this page, and continued use of the Service constitutes acceptance of such changes.


12. Contact Us

For questions about these Terms & Conditions, You may contact us at:

Company Name: STANLEY ONE STOP SOLUTION SDN. BHD.
Website: https://stanleyonestop.online/
Email: stanley-onestopsolution@outlook.com
Address: 38A, JALAN TIRAM 1/5, BANDAR TIRAM, 81800 ULU TIRAM, JOHOR

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