Definitions
For the purposes of this Disclaimer:
- “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to STANLEY ONE STOP SOLUTION SDN. BHD.
- “Goods” refers to the items offered for sale on the Service.
- “Orders” means a request by You to purchase Goods from Us.
- “Service” refers to STANLEY ONE STOP SOLUTION SDN. BHD., accessible from https://stanleyonestop.online/
- “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
1. Shipping Coverage
1.1 We currently only ship within Malaysia.
1.2 International shipping is not available at this time.
1.3 Deliveries are made to addresses located within Peninsular Malaysia and East Malaysia (Sabah & Sarawak), subject to our logistics partners’ service coverage.
2. Shipping Fees
2.1 All orders placed through our Service enjoy Free Shipping.
2.2 No additional shipping fees will be charged, regardless of the order size, weight, or delivery destination within Malaysia.
3. Processing & Delivery Time
3.1 Orders will be processed and dispatched once payment has been successfully confirmed.
3.2 All deliveries are expected to arrive within 7 business days from the date of order confirmation.
3.3 Please note that overnight delivery is not available. We strive to ensure prompt deliveries but cannot guarantee exact delivery dates, as this may depend on courier schedules and regional coverage.
4. Order Tracking
4.1 Once your order has been dispatched, we may provide tracking information (where available) to help you monitor the delivery progress.
4.2 If tracking is not available for your order, our customer support team will be ready to assist you in providing delivery updates.
5. Delivery Conditions
5.1 Deliveries will be made to the shipping address provided at checkout. Please ensure that the address and contact details are accurate to avoid delays.
5.2 The Company is not responsible for delays caused by courier service interruptions, public holidays, or unforeseen circumstances such as natural disasters or government restrictions.
5.3 If a delivery attempt is unsuccessful due to incorrect or incomplete address information, the Customer may need to coordinate directly with the courier to arrange re-delivery.
6. Contact Information
For any inquiries related to shipping, you may contact us at:
Company Name: STANLEY ONE STOP SOLUTION SDN. BHD.
Website: https://stanleyonestop.online/
Email: stanley-onestopsolution@outlook.com
Address: 38A, JALAN TIRAM 1/5, BANDAR TIRAM, 81800 ULU TIRAM, JOHOR